FAQ

Q: What size and shape above ground pools are available?

Q: How long will it take to install my above ground pool?

Q: What kind of warranty is available for my OutBack Pool?

Q: Are there any zoning laws I should be aware of when installing an above ground pool?

Q: Are there any special care requirements for my liner?

Q: How often should I test the water in my above ground pool?

Q: Why should I test my pool water?

Q: What should I do about discolored water? Surface problems? Algae growth?

Q: How do I close my pool for the winter and re-open in the summer?

Q: How do I drain my OutBack pool for the end of the season?

Q: What do I need to do to prepare for my above ground pool?

Q: Can my OutBack pool be kept open all year round?

Q: Is my pool susceptible to sun damage?

Q: What size and shape above ground pools are available? top
A: OutBack Pools has a wide range of above ground pools in both round and oval sizes. With four model types to choose from, there is the perfect fit for your backyard. All OutBack pools have a consistent depth of 52-inches and hold anywhere from 5,019 gallons to 25,057 gallons of water. To select the ideal OutBack pool for your family, visit our product guide on this Web site or stop by your nearest OutBack Pools dealer.

Q: How long will it take to install my above ground pool? top
A: Your OutBack Pools above ground pool is designed for easy and fast installation. In one weekend, your pool can be up and ready for bathers.

Q: What kind of warranty is available for my OutBack Pool? top
A: Each OutBack above ground pool comes with a pro-rated warranty for manufacturing defects on the wall and frame. The length of warranty depends on the model selected:

• Newcastle – 50-year warranty
• Empire – 50-year warranty
• Melbourne – 25-year warranty
• Southport – 15-year warranty

The liner of your OutBack Pool is also covered by a 15-year limited pro-rated warranty for defective workmanship. For complete details on your OutBack Pools warranty, check with your OutBack Pools dealer.

Q: Are there any zoning laws I should be aware of when installing an above ground pool? top
A: You should always check with your local governing bodies about regional zoning laws BEFORE installing your above ground pool. Some areas have specific building codes or permit requirements that may necessitate modifications to your installation plans.

Q: Are there any special care requirements for my liner? top
A: Keep sharp objects out of the pool and away from the bottom of the pool. Maintain proper pH levels and be sure to use pool care products that are recommended by your OutBack Pools authorized dealer.

Q: How often should I test the water in my above ground pool? top
A: Testing your pool water two to three times each week is important to maintain adequate water balance and sanitizer levels.

Q: Why should I test my pool water? top
A: Frequent water testing is conducted to ensure swimmer comfort and prevent damage to your pool. When you test the water, you are looking at several ranges including pH, total alkalinity, calcium hardness, free chlorine, free bromine and metals (copper and iron). Consult the Water Analysis chart under the Pool Care Guide on this Web site or visit your OutBack Pools professional dealer for appropriate ranges and additional guidance.

Q: What should I do about discolored water? Surface problems? Algae growth? top
A: Consult the troubleshooting chart in our OutBack Pools Pool Care Guide – located on this Web site. The most common pool issues are listed there, along with a probable cause and solution. For professional water diagnosis and treatment advice, take a water sample to your pool care dealer or check with your OutBack Pools authorized dealer for guidance.

Q: How do I close my pool for the winter and re-open in the summer? top
A: Preparing your pool for the colder months is simple and fast, and it makes for a smooth restart in the spring. For details on closing your pool and re-opening it, as well as keeping it open during the winter months (for warmer climates), consult the Seasonal Guide in the OutBack Pools Pool Care Guide on this Web site and check with your OutBack Pools authorized dealer for area-specific information.

Q: How do I drain my OutBack pool for the end of the season? top
A: Your OutBack Pools authorized dealer is the best resource for region-specific information regarding care and winterizing of your above ground pool. The online Pool Care Guide on this Web site also offers helpful tips for seasonal care.

Q: What do I need to do to prepare for my above ground pool? top
A: Your OutBack Pools authorized dealer will provide you with an installation guide that includes detailed information on preparing the ground for your new above ground pool.

Q: Can my OutBack pool be kept open all year round? top
A: Depending on your region, you may be able to keep your pool open 365 days a year. Check with your OutBack Pools authorized dealer for specific details on your area.

Q: Is my pool susceptible to sun damage? top
A: Your OutBack pool is constructed of the most durable materials available to the above ground pool industry. Incorporating acrylic walls and vinyl-coated frames in every design, OutBack Pools created a quality pool that is resistant to the elements. Your vinyl liner is also composed of high-grade, ultra-durable vinyl, which stands up to pool care products and sun exposure.